4 Methods to Solve the Outlook Keeps Crashing Error

Why does my Outlook 2016 keep crashing?

Outlook Keeps Crashing
Outlook Keeps Crashing

Sometimes, Outlook crashes or may show a “Outlook is not responding” error. It’s really frustrating when you are in the middle of an important task. The next time it happens to you, try one of these four methods to fix outlook crashing issues.

Microsoft Outlook is an application that helps manage email, calendar, and contact information. It can also be used to store notes and tasks. One of its most useful features is the ability to sync with mobile devices. This allows users to stay up-to-date on their schedule no matter where they are.

However, Outlook can sometimes crash when trying to open it or when trying to perform certain tasks. It is possible to resolve this issue in a couple of methods.

Outlook Keeps Crashing And Freezing?

If your Outlook keeps crashing or freezing, you’re not alone. This problem has been noticed by many users, and it can be irritating.

There are a few things you can try to fix the problem. First, try restarting Outlook. If that doesn’t work, try resetting the program to its default settings. If that still doesn’t work, you can try repairing your Outlook installation.

If none of those solutions work, you may need to contact Microsoft for further assistance. In the meantime, you can try using another email program like Mozilla Thunderbird or Microsoft Mail.

Why Does Outlook Keeps Crashing?

Outlook is a popular email application that is used by many people. However, it can sometimes crash unexpectedly. This error can be caused by a variety of reasons:-

  • The Outlook version may not be compatible with the operating system or other software on the computer.
  • There may be a problem with the Outlook data file.
  • The Outlook file may be corrupted or damaged.

Fortunately, there are several methods that can be used to fix the Outlook keeps crashing error. These include:-

  1. Uninstalling and reinstalling Outlook.
  2. Running the repair tool.
  3. Deleting the existing Outlook profile and creating a new profile.
  4. Resetting Outlook to its default settings.

Method 1: Uninstall and Reinstall Outlook

If Outlook keeps crashing, the first thing you should try is uninstalling and then reinstalling the program. This will often solve the problem.

Outlook can be uninstalled by going to Control Panel>Programs and Features. From the list of installed programs, select Microsoft Office. Select Uninstall at the top of the window.

Once Outlook has been uninstalled, restart your computer. Then go to Microsoft’s website and download the latest version of Outlook. Install it on your computer and see if the problem has been solved.

If uninstalling and reinstalling Outlook doesn’t solve the problem, try one of the other methods below.

Method 2: Run The MS Office Troubleshooting Tool

If you’re having trouble with Outlook crashing, the first thing you should try is running the MS Office troubleshooting tool. This tool can fix a wide variety of issues that can cause Outlook to crash.

To run the MS Office troubleshooting tool, follow these steps:

  1. Open the Control Panel.
  2. Click on “Programs and Features.”
  3. Find the Microsoft Office and open it.
  4. Press on the “Change” button.
  5. Click on “Repair.”
  6. Follow the prompts to complete the repair process.

If this doesn’t fix the problem, there are three other methods you can try.

Top 7 Common Malware Types And How to Prevent Them in 2022

Method 3: Reset the Registry File

If your Outlook keeps crashing, the first thing you should try is resetting the registry file. This file stores all the settings and options for Outlook. Sometimes, this file can become corrupted and cause Outlook to crash.

To reset the registry file, follow these steps:

  1. Close the Outlook application and then go to the Start menu.
  2. Type the “regedit” into the search bar and then hit the Enter button. This will open the Registry Editor.
  3. Find the following key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Profiles
  4. Right-click on the Profiles key and select Delete.
  5. Shut down the Registry Editor and restart your computer.

Outlook should now be working properly. If that doesn’t work, try one of the other options listed below.

Method 4: Update Windows Defender to Latest Versions

If you’re using Windows Defender as your primary antivirus software, make sure that you have the latest versions installed. Microsoft releases new definitions for Windows Defender on a regular basis, and these definitions can help to protect your computer from new viruses and malware.

To update Windows Defender, open the program and click on the “Update” tab. Next, hit the “Check for updates” button. Windows Defender will then check for and install any new definitions that are available.

If you’re still having problems with Outlook after updating Windows Defender, try one of the other methods below.


If Outlook keeps crashing, there are a few things you can do to fix the problem. First, try restarting your computer. Try uninstalling and reinstalling Outlook applications if the  method doesn’t work for you. If those two methods don’t work, try repairing your Outlook profile. And if all else fails, you can always create a new Outlook profile.

How to export NSF file to PST: Best Effective Approaches

People Also Ask This FAQ:

Q1. How do I fix Outlook from crashing?

If you’re experiencing the Outlook keeps crashing error, there are several methods you can try to fix the issue. First, make sure that your computer meets the minimum system requirements for Outlook. Next, try running Outlook in Safe Mode. Finally, if all else fails, you can contact a professional technical person for help.

Q2. Why is my Outlook not working?

Outlook is a popular email client, but it can be prone to crashing. There are a few different reasons why Outlook might keep crashing, but there are also a few different methods you can use to try and fix the problem. One method is to disable any add-ins that might be causing the issue. Another method is to repair your Outlook profile. You can also try resetting Outlook to its default settings, or you can reinstall the program altogether.

Q3. How do I unfreeze my Outlook email?

One common issue that can cause Outlook to crash is when it becomes frozen, or unresponsive. If this happens, there are a few methods you can use to unfreeze it.

  1. First, try restarting your computer. If that doesn’t work, then try closing Outlook and reopening it. If Outlook is still frozen, then you can try running the repair tool.
  2. To do this, go to the Control Panel, click on “Programs and Features,” then select “Microsoft Office” from the list of installed programs.
  3. From here, you should see an option to repair your installation of Outlook.
  4. Finally, if all else fails, you can try uninstalling and then reinstalling Outlook.

What do you think?

376 Points
Upvote Downvote

Written by John Baker

Born and brought up in Vancouver, Freddy loves to write since his school days. Now, he has become an experienced content writer. He loves to explore what’s happening around the world and create stories on that. Freddy is known to pick information only from trusted sources before bringing it in front of his audience.

Leave a Reply

Your email address will not be published. Required fields are marked *

GIPHY App Key not set. Please check settings

7 Common Malware Types

Top 7 Common Malware Types And How to Prevent Them in 2022

Delete Duplicate Items in Microsoft Outlook

How to Delete Duplicate Items in Microsoft Outlook? Solved!